PRIVACY POLICY
1 St Johns, Warwick
Effective Date: 01/03/2026
1. Introduction
At 1 St Johns, we are committed to protecting your privacy and handling your personal information transparently and securely. This policy explains how we collect, use and store your information when you visit our website or make a booking.
2. Information We Collect
We may collect the following information:
-
Name
-
Email address
-
Phone number
-
Booking details
-
Payment information (processed securely via our booking provider)
-
IP address and browsing data
Payment details are processed securely through our booking system provider and are not stored directly on our website.
3. How We Use Your Information
We use your information to:
-
Process and manage bookings
-
Respond to enquiries
-
Provide guest support
-
Send booking confirmations and arrival information
-
Improve our website and services
We do not sell or share your personal data with third parties for marketing purposes.
4. Booking Platform
Our website uses Lodgify as our booking system. When making a reservation, your data is processed securely through Lodgify and may also sync with platforms such as Airbnb, Booking.com and VRBO where applicable.
Please refer to Lodgify’s privacy policy for further details on how they process data.
5. Data Storage
We retain booking and enquiry information only for as long as necessary to fulfil legal, accounting or operational requirements.
6. Cookies
Our website may use cookies to:
-
Improve website functionality
-
Analyse visitor behaviour
-
Enable booking features
You may disable cookies in your browser settings if preferred.
7. Your Rights
Under UK GDPR, you have the right to:
-
Request access to your personal data
-
Request correction of inaccurate data
-
Request deletion where legally permitted
To exercise your rights, please contact us at:
hello@theflatonestjohns.co.uk
8. Contact
If you have any questions regarding this Privacy Policy, please contact:
1 St Johns
Warwick
CV34 4NE
Email: hello@theflatonestjohns.co.uk